Privacy Policy:
Effective Date: Sep 1, 2023
Welcome to JAAN LLC (www.energybillingexpert.com). This Privacy Policy describes how JAAN LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our Website or contact us via phone at +1 (844) 849-7142.
- Information We Collect:
1.1 Personal Information: We may collect the following personal information from you when you use our Website:
-Contact Information: Your name, email address, phone number, and mailing address.
-Payment Information: Credit card or other payment details, if you make purchases on our Website.
-Account Information: Username, password, and any other information you provide when creating an account on our Website.
1.2 Non-Personal Information
We may also collect non-personal information, such as:
-Browser and Device Information: IP address, browser type, operating system, device type, and other technical details.
-Usage Data: Information about how you interact with our Website, including pages visited, links clicked, and other actions.
- How We Use Your Information:
We use the information we collect for the following purposes:
-Providing Services: To process your orders, manage your account, and deliver the products or services you request.
-Communication: To respond to your inquiries, send you updates, and provide customer support.
-Marketing: To send you promotional offers, newsletters, and other marketing communications (you may opt-out at any time).
-Improvement of Services: To analyze usage patterns and improve the functionality and content of our Website.
-Compliance: To comply with legal obligations and protect the rights and safety of our users and the public.
- Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our Website.
3.1 Types of Cookies We Use:
–Essential Cookies: Necessary for the operation of our Website.
-Performance Cookies: Help us understand how visitors interact with our Website.
-Functional Cookies: Enable enhanced functionality and personalization.
-Targeting Cookies: Used to deliver relevant ads and track marketing campaign effectiveness.
3.2 Managing Cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website.
- Sharing Your Information:
We do not sell your personal information. However, we may share your information in the following circumstances:
–Service Providers: We may share your information with third-party service providers who assist us in operating our Website and delivering services to you.
–Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights.
–Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Data Security:
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure.
- Your Rights:
You have the following rights regarding your personal information:
-Access: You can request access to the personal information we hold about you.
-Correction: You can request corrections to any inaccurate or incomplete information.
-Deletion: You can request the deletion of your personal information, subject to legal requirements.
-Opt-Out: You can opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at info@energybillingexpert.com online or call us at +1 (844) 849-7142.
- Children’s Privacy.
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will take steps to delete it.
- Changes to This Privacy Policy.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
- Contact Us.
If you have any questions or concerns about this Privacy Policy, please contact us:
-Email: info@energybillingexpert.com
-Phone: +1 (844) 849-7142
-Mail: 63 Courtright ln Rochester NY, 14624